The Career Intelligencer


Volume 5 Issue 4	Visit our website at www.career-intelligence.com	April 2004

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In This Issue

Editor's Notes
Spotlight — How to Use Power Phrases, To say what you mean, Mean what you say & Get what you want
The Mystique of Behavioral Interviewing — What you need to know to get the job
Dealing with Criticism — How to make criticism constructive not destructive
What's New! — Additional NEW Articles, our Expert's latest Advice, Teleclass updates, etc.
Marketplace — Resources & Services

Hope you had an enjoyable Passover or Easter! Time spent relaxing with friends and/or family is a great way to rejuvenate. But, remember to make the most of these next few months before those lazy Summer days set in.

My apologies for publishing this newsletter late this month, I had a virus on my computer last week which put us way behind schedule. Before I tell you about this issue, I want to share some exciting news: I was pleased to be included the April issue of Entrepreneur magazine. Since books are so important to me, it was a pleasure to offer advice on how to establish reading at the office.

In this issue, the focus is "Conveying The Right Message." If you're in transition there are some great tips on beating other candidates during the highly competitive interview process (The Mystique of Behavioral Interviewing). Whether you're a "rookie" or seasoned professional developing stronger communication skills always will help your career. When you're able to provide truly constructive criticism you'll know you're a pro (Dealing with Criticism).

Speaking of communication, don't miss this month's Spotlight: Power Phrases by Meryl Runion. Finally, don't miss more Spring fashion advice and innovative time-saving tips in our What's New section below.

If you haven't already, take a minute to visit our new website Coaches & Consultants (www.coachesandconsultants.com). Coaches & Consultants lists professional service providers by geographical location and category including: business marketing, career, executive coaching, financial planning, heath and fitness, and relationships. Professionals are invited to take advantage of our Free introductory offer. Visit www.coachesandconsultants.com for more information.

Thanks for your continued support, please help us grow by fowarding The Career Intelligencer to your friends and colleagues.

See you next month!

It's your life, make the most of it :)

Annette Richmond

Have a suggestion? Please send your comments to me at arichmond@career-intelligence.com.

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Spotlight	back to top

How to Use Power Phrases, To say what you mean, Mean what you say & Get what you want

Power Up Your Communication

Being able to communicate effectively is one of the keys to success. If you’ve been having trouble getting your point across, without ruffling too many feathers, I have a fabulous book for you: How to Use Power Phrases, To say what you mean, Mean what you say & Get what you want by Meryl Runion.

Over the last several years, I’ve read many books on communication; this book is one of the best. Runion’s clear, concise and friendly style makes reading this book more like talking with an advisor who has your best interests at heart.

How to Use Power Phrases begins by explaining the power of making brief statements. She also discusses the power of being nice which is something that many of us regularly forget. In each chapter, she uses everyday examples to illustrate the right way and the wrong way to handle numerous tricky situations including:

responding to put-downs
communicating feelings
apologizing without groveling
and expressing anger

One of my favorite chapters covers a stumbling block for many: How to say no without feeling guilty OR alienating our friends and colleagues. Runion describes a three step, or three sentence process, which includes an Acknowledgement such as “I would if I could,” followed by a brief Clarification like “I’m already committed,” and finishing with a Tag Phrase to reinforce your relationship for instance “Maybe next time.” Following this process allows you to communicate “No” without making the other person wonder why they asked in the first place.

Whatever you’re doing professionally improving your communication skills can help you be more successful. Pick up a copy today. It’s the perfect sunny afternoon read.

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The Mystique of Behavioral Interviewing	back to top

What you need to know to get the job

By Carole Martin

What is Behavioral Interviewing?

This is an interviewing technique employers use to determine whether you are a good fit for the job. This is accomplished by asking questions that pertain to your past behavior. The information gained through this technique is used as an indicator of your future success. In other words, the answers you give about your past experiences will be used to predict your future performance - if you did it before you could do it again! Read More

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	Get the help you've been looking for. Visit our new site, Coaches & Consultants.


Dealing with Criticism	back to top

How to make criticism constructive not destructive

By Annette Richmond

Dealing with criticism can be tricky. Whether you're on the giving or receiving end you'll need to choose your words carefully. What you say, and how you say it, can mean the difference between improved performance and bitter resentment.

While giving criticism is probably not high on your list of favorites, there are times when you'll need to give someone on your staff a nudge in the right direction. One of the keys to getting the results you want is to make your remarks more palatable. Read More

New Assessment for Career Changers

Ready for a career change? Trying to figure out what you�d like to do in a new position? And which tasks don't align with your interests? The Career Transition Report is designed for you.

Unlike other reports, the Career Transition report is not based on job titles. It's based on the ten functions that are found in most organizations including marketing, sales, management and HR.

For more information visit www.career-intelligence.com/assessment/Strong/CareerTransition.html


What's New on career-intelligence.com	back to top

Additional Articles New! — The Best Buys of The Season by Diana Pemberton-Sikes — If you've been to the mall or looked around online recently here in the Northern Hemisphere, you know that stores are already overflowing with clothes for spring. While the morning talk shows and glossy magazines will be telling you the season's "must haves" over the next few weeks, eye them with caution: many of the trends you'll see will be over before you get your credit card bill. Read More

Turn Off the TV If You Want More Time by Barbara Bartlein — Looking for more time? Glance no further than the TV. The latest research on television viewing demonstrates that the average American watches 1,669 hours of the tube each year. That is about 70 days per year according to the Statistical Abstract of the United States. Read More

Ask the Expert — Does excercising during the day help you relax? Stress Management Expert Frances Lylan Wolff answers one readers question. What kind of message do women who wear make up give off compared to women who don't wear makeup? Noted image consultant Sherry Masonave has some thoughts for one reader. To post your question visit Ask Our Experts.

Teleclasses/Workshops - Change! Our Intro to the MBTI is now available 24/7. We've converted this teleclass to a 5-part-workshop via autoresponder. Start this workshop today! Take our 5 Steps to Choosing the Right Career seminar anytime, day or night. For your convenience, we're now offering this class as a 5-part-seminar via autoresponder. Begin this seminar today! For more information on workshops visit our Tools section.

Job Search - Search for a temporary, contract or permanent job right here. Look through job listings from around the country, courtesy of Net-Temps.


Marketplace	back to top

Resources & Services

Last week�what did you do? Played phone tag, answered email, paid bills, invoiced clients, organized meetings or seminars, and mailed your marketing material out? Did you even have time to devote to the aspects of your business that you truly love to do? Visit Your Virtual Advantage to find out how a virtual assistant can change the way you do business! Sign up for a free newsletter that's filled with articles and resources to help you run your business www.YourVirtualAdvantage.com

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