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In This Issue

 
  1. Editor's Notes
  2. Spotlight - Hug Your Customer
  3. Are You The Weakest Link? - Take these steps to be more valuable to your employer
  4. Shop By Fit, NOT By Size - Learn why YOUR size may not fit
  5. What's New! - Additional NEW Articles, our Expert's latest Advice, Teleclass updates, etc.
  6. Marketplace - Resources & Services

Editor's Notes

 

Happy Autumn!!! Almost. Just as Memorial Day marks the unofficial start of Summer, Labor Day heralds the beginning of Fall. I hope you had an enjoyable, relaxing summer because it's time to get back to business.

One look at my overbooked calendar tells me that break-time is over. Starting with this issue, we'll be resuming our regular publishing schedule. You can expect to receive The Career Intelligencer at the beginning and middle of each month.

In this issue, we focus on Changing Your Mindset. Rethink the idea of multitasking (Addiction to Multitasking). Take some time to consider your value to your boss or clients (Are You the Weakest Link?). And before you make one more trip to the store get a lesson in the realities of clothing sizes (Shop By Fit, NOT Size).

Whatever your business, take a look at this issue's Spotlight: Hug Your Customers, The Proven Way To Personalize Sales And Achieve Astounding Results by Jack Mitchell, CEO of Fairfield County, Connecticut-based Mitchells/Richards. It's a fun read with tons of tips on building client relationships and empowering your staff.

Please take a minute to answer this month's Jobs & Economy Poll. I'll publish the results in an upcoming newsletter. And be sure to take a look at the expert answers in our What's New section below for advice on what to wear to a sporting event, how to handle a disgruntled employee and what to put on your resume while you're unemployed.

And, if you know anyone else who'd enjoy reading The Career Intelligencer, please help us grow by passing it along.

Enjoy your summer! See you next month.

It's your life, make the most of it :)

Annette Richmond

 

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The New Meaning of Hug

 

Today there are hundreds of business books on the market. Many of them promise to help you increase sales by developing better business relationships. Some deliver, others do not.

Having just finished Hug Your Customers, The Proven Way To Personalize Sales And Achieve Astounding Results by Jack Mitchell, I can't personally vouch for increased sales. However, I can say that Mitchells of Westport is one of the most successful businesses in our area.

Based on my experience I imagine that's because shopping there is so delightful even if you're not one of their biggest customers. Like many businesses, the Mitchell philosophy begins at the top. Unlike most businesses, if you visit on Saturday you'll likely find CEO Jack Mitchell working the floor.

Click for Details
 

In Hug Your Customers Mitchell shares the secrets that have built Mitchells of Westport from a tiny mom-and-pop shop into two thriving businesses, Mitchells and Greenwich-based Richards. While much of the book focuses on developing customer relationships, Mitchell explains how to "Hug" your staff as well. He shares the importance of empowering employees and how to build a cohesive team.

With today's uncertain economy, for example, many employees are afraid of losing their jobs. Some of them are so afraid of losing their jobs they are unable to do their jobs. At Mitchells, associates are encouraged to try new ideas even if that means making mistakes. In fact, Mitchell spends an entire section of the book, We Love Mistakes, explaining "What to do when you mess up."

Hug Your Customers is a great read whether you work for a large corporation or run your own business. While some of the information relates directly to retail, the majority of Mitchell's advice is transferable to any industry. Pick up a copy today, I promise you'll pick up a tip or two. And have fun doing it.

 
 
 

Take these steps to be more valuable to your employer

By Annette Richmond, MA

Although it's no longer part of our local programming, you probably remember The Weakest Link. Hosted by a witty, redheaded, Brit, the game show was quite entertaining. For the more discerning, it also provided some lessons for the workplace.

On The Weakest Link, contestants were placed in the in the tricky situation of working together for mutual gain while competing for the grand prize. Sound familiar? Think about your office. You and your colleagues are working together, often in teams. At the same time, you're competing for raises and recognition. When the boss moves on only one person gets the promotion. Read More

 
 

Learn why YOUR size may not fit

By Diana Pemberton-Sikes

Been clothes shopping lately?

I have, and as always, I continue to be annoyed by the lack of standardized sizing in women's clothes. After nearly two hundred years of cranking out ready-to-wear clothing, you'd think this multi-billion-dollar industry would have arrived at a more exacting way to size their merchandise. Unfortunately, they haven't.

Which can make shopping very stressful if you don't know that going in. Read More

 

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Additional Articles New! - The Addiction of Multi-Tasking Why you may be wasting instead of saving time by Barbara Bartlein, RN, LCSW

Beware all you multi-taskers, you may not be as productive as you thought. According to new research compiled by David E. Meyer, a psychology professor at the University of Michigan, productivity is actually hindered when people try to accomplish two things (or more) at once. Mr. Meyer reports that people who switch back and forth between tasks, like working on a project and answering the phone or e-mails, may spend up to 50% more time on those tasks than if they work on them separately, completing one before starting the other. Read More

Ask the Expert Wondering what to wear to a Major League event? Read advice from image expert Sherry Maysonave. Wondering how to deal with a lay-off on a resume? Resume expert Annemarie Cross answers one reader's question. Curious about the best way to handle your new promotion? Cynthia Steele-Pucci has the answer. To post your question visit Ask Our Experts.

Networking - Change! Looking for a place to network with other women? A place to get support, share information and advice? Join our discussion group In Transition. To subscribe, send an email to InTransition-subscribe@yahoogroups.com

Teleclasses/Workshops - Change! Our Intro to the MBTI is now available 24/7. We've converted this teleclass to a 5-part-workshop via autoresponder. Start this workshop today! Take our 5 Steps to Choosing the Right Career seminar anytime, day or night. For your convenience, we're now offering this class as a 5-part-seminar via autoresponder. Begin this seminar today! For more information on workshops visit our Tools section.

Job Search - Search for a temporary, contract or permanent job right here. Look through job listings from around the country, courtesy of Net-Temps.

 
 

Resources & Services

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