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Business Letter Perfect
How to write a first-class business letter Who’s responsible for composing your company’s correspondence? If you’re not smiling, it must be you. While many would rather have a root canal,…
Learn To Listen
Good communication begins with listening Whether you’re interviewing with a potential employer, meeting with a client or giving a project update to your boss whether you’re successful or not depends…
He Said, She Said – What Are The Gender Differences?
How gender differences in communication can hold women back in the workplace The publication of Sheryl Sandberg’s new book Lean In reignited the national conversation on gender equality in the workplace. Some…
Effective Communication: Style & Substance
How to communicate more effectively today Being able to communicate effectively is essential in every career. As recruiters will tell you, it’s a skill coveted by employers. However, the ability…
Unhappy at Work? It Might Be The People (Part One)
Getting along with difficult personalities at work Are you happy at work? If you are you probably like the people you work with. One of the main reasons people are…
He Said, She Said: Gender Differences
Examining gender differences in communication Most of us don’t think a lot about communication. After all, we’ve been communicating since we were kids. As babies we learned about the world…
Generational Differences: Chorus Or Chaos?
Dealing with generational differences in the workplace The workplace has always represented a melting pot of ages and life stages. It’s nothing new to find different types of employees in…
Dealing With Criticism
How to make criticism constructive not destructive Dealing with criticism can be tricky. Whether you’re on the giving or receiving end you’ll need to choose your words carefully. What you…
Are You Listening? Tips For Introverts And Extroverts
Tips to improve your communication skills No matter where you are, or where you want to be, you need good communication skills to succeed. Don’t worry if you don’t have…
The Critical Moments Just Before You Speak
Conquering the jitters before you speak You’re waiting your turn to make a speech, when suddenly you realize that your stomach is doing strange things and your mind is rapidly…
